Controlling Shadow AI: Protecting Knowledge Management from Cyber Threats

Shadow AI has expanded the vulnerability surface for cyber threats exponentially. By 2025 the first major breach of a knowledge management Gen AI solution chatbot will make global headlines. In this byline, published on February 21st in Information Security Buzz, we dive into how shadow AI expanded so quickly and why its convenience means much greater risk. We also propose recommendations on how to mitigate the cyber threat risks caused by generative artificial intelligence chatbots.

“Controlling Shadow AI: Protecting Knowledge Management from Cyber Threats” highlights the escalating security risks associated with the unregulated use of generative AI (Gen AI) tools within organizations, a phenomenon termed “shadow AI.” As of 2025, over a third of employees reportedly share sensitive work information with AI tools without employer authorization, significantly increasing the potential for data breaches. The article emphasizes the urgent need for companies to proactively address these vulnerabilities by implementing robust security measures and establishing clear policies governing the use of AI in knowledge management systems.

Complacency in cyber security practices may have been harmless before, but it cannot be tolerated in today’s world of Gen AI models and prevalent shadow AI. By 2025, the first major breach of a knowledge management generative artificial intelligence (Gen AI) solution chatbot will make global headlines. This will mark a turning point in cybersecurity for all industries.

Finally, the article outlines a checklist for who is responsible and what to do on your journey to secure shadow AI cyber threats against your organization.